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        The Psychology of Design

        There’s a lot to learn from the study of human behavior. Fields like psychology, sociology and behavioral economics have given us volumes of research that shed light on how we make decisions and what guides our behavior. Much of this research can be directly applied to our design processes to help build experiences that people will love.

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        Choosing Your Graph Types

        Graphing data is surprisingly difficult. It’s easy to dump data into Excel and create a basic chart. That’s not difficult, and that’s what you’ll see from most people - even seasoned analyts who know how to crunch numbers.

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        Positioning Your Product Against Filters

        You can have the best product in the world, but it could be getting filtered out the conversation without you even knowing it. You could be losing clients, losing sales and hurting your business because of factors that you’re not even aware of. How to combat this? Understand what filters your target market uses in their decision-making, and position your product to make sure it’s not getting filtered out too early.

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        Hacking Keynote to Create the Graphs You Want

        If you’re anything like me, you spend a lot of time putting together research decks. Despite the naysayers who shun anything related to slide decks, they’re often the most practical way to convey your ideas. As long as they’re done well – a task that’s easier said than done.

        For charting, the default Powerpoint options aren’t great and are usually full of chart junk, but they do allow pretty full customization. Contrast that with Keynote, which offers great defaults but is much harder to tweak to your liking. But even without the full customization power, I nearly always find myself gravitating toward Keynote. And now that I figured out this new graphing hack, I have one less reason to consider booting up Powerpoint.

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        Assume You Don't Know Jack

        The competition knows more than you.

        Very early in my career, I was on a phone interview for a product management role. I thought it was going well overall – we had a good rapport, I highlighted some achievements I was proud of and even gave them some ideas for their business I had uncovered in my research. Then came a no-brainer question that I was ready to knock out of the park.

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